Privacy Policy

These data protection provisions govern the collection, processing, and use of personal data collected from you via www.smartspot.com.pl (hereinafter referred to as the online store or store) by SMARTSPOT SP. Z O.O. SPÓŁKA KOMANDYTOWA, headquartered in Warsaw, ul. Chełmżyńska 59, 04-247 Warsaw, NIP 9522222709 (hereinafter referred to as the Administrator).

The online store only collects personal data necessary for the provision and development of the services offered therein.

The personal data collected through the website is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter GDPR) and the Personal Data Protection Act of 10 May 2018.

What data does the online store automatically collect when using the website?

The online store does not collect any data automatically during the use of the website, except for the data contained in the files mentioned below.

Cookies are small text files used by websites to make the site more efficient. The cookies used by the online store can be temporary or permanent. Temporary cookies are deleted when you close your browser, while permanent cookies are stored even after the website is used, serving to store information such as the contents of your shopping cart to speed up and simplify the use of the website.

The website uses the following types of cookies:

  • "Performance" cookies that allow the collection of information about how the website is used.

The online store uses the cookies listed below for the following purposes:

  • Non-essential cookies contribute to website usability by enabling basic functions such as navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

Statistical cookies help website operators understand how different users behave on the website by collecting and reporting anonymous information.

Marketing cookies are used to track users across websites. The aim is to display ads that are relevant and interesting to the individual user and thus more valuable to third-party advertisers.

Users can determine the extent to which cookies are accessible on their devices in their browser settings.

In many cases, web browsing software (web browser) allows cookies to be stored on your end device by default. You can change your cookie settings at any time. In particular, these settings can be changed so that the automatic handling of cookies is blocked in your browser settings or you are informed whenever cookies are stored on your device. Detailed information on the possibilities and methods of handling cookies can be found in your software (web browser) settings. The online store informs that restrictions on the use of cookies may affect some of the functionalities available on the website. More information about cookies can be found in the "Help" section of your web browser menu.

In addition to cookies, the online store may also collect data typically collected by web system administrators as part of logs or log files. Information contained in the logs may include your IP address, type of platform and browser, internet provider, and the address of the page from which you accessed the website.

What data does the online store collect and use when shopping?

When placing an order, you will be asked to provide personal data. Providing the personal data marked as mandatory is necessary to process orders through the store.

In addition to cookies, the online store may also collect data typically collected by web system administrators as part of logs or log files. Information contained in the logs may include your IP address, type of platform and browser, internet provider, and the address of the page from which you accessed the website.

Marketing of the online store

If you have given your consent, the email address and phone number provided by you will be used to advertise the services and goods of the online store, including but not limited to presenting information about current promotions or marketing campaigns. Consent can be withdrawn at any time.

Disclosure of information

To fulfill the contract, the online store may share data collected from you with partners, including those who help fulfill the store’s obligations, such as courier services, payment system operators, or companies that handle complaints. In such cases, the scope of the transferred data is limited to the necessary minimum.

For statistical purposes for the administrator's internal needs – in this case, the basis for processing is the legitimate interest of the administrator to collect information for business development and tailor services to your needs.

Additionally, information provided by you may be disclosed to competent authorities when required by applicable law.

Technical measures and your responsibilities

The online store takes all possible measures to secure your data and protect it from third-party actions.

However, the measures we take may not be sufficient if you do not follow the security rules yourself. In particular, you should keep your login and password for the website confidential and not share them with third parties. Please note that the online store does not ask you to provide them unless you are logging in on the website. To prevent unauthorized use of your account, please log out after using the website.

How can you exercise your rights?

You can view and edit your data at any time on the website by logging in with your email address and password. If you have forgotten your password or have problems logging in, please contact us at the email address provided below.

You have the right to request information on the content of your data, as well as the right to request changes, blocking, or deletion of data, and to correct, complete, or update errors in your data. You also have the option to object to the processing of your personal data for marketing purposes. Please contact the email address below.

What rights do you have under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)?

Right to access your data

You have the right at any time to request information about what personal data we store about you. Please contact customer@beautysmartspot.com in writing. We will provide you with this information via email.

Right to data portability

When we process your personal data based on your consent or a concluded contract, you have the right to receive a copy of your data in a structured, commonly used, and readable format. This copy can be sent to you or another entity. This applies only to personal data that we have received from you.

Right to rectification

You have the right to correct or complete your personal data. If you have an account at www.smartspot.com.pl, you can edit your personal data there.

Right to erasure

You have the right to delete any personal data we process at any time, except in the following cases:

  • You have an unresolved issue with our online store staff;
  • You have an open order that has not been or has only partially been shipped;
  • You have an open claim against us, regardless of the payment method;
  • If we suspect or are certain that you have misused our services within the past four years;
  • If you have made purchases, we will retain your personal transaction information for accounting purposes.

Right to object to data processing based on legitimate interest

You have the right to object to the processing of your data where we process it based on the legitimate interest of the joint data controllers. We will cease processing your data unless we can demonstrate a legitimate basis for processing that overrides your interests or rights or due to legal claims.

Right to opt-out of direct marketing

You have the right to refuse direct marketing materials, including any profiling analyses created for such materials.

You can opt out of receiving direct marketing materials by:

  • Following the instructions in such an email;
  • Setting your account on the website accordingly.

Right to restriction

You have the right to request that we restrict the processing of your personal data under the following conditions:

  • If you do not agree to the processing of your data based on the legitimate interest of the joint data controllers, we will limit the processing of this data while we check if such legitimate interest exists;
  • If you report that your personal data is incorrect, we will limit the processing of this data until we verify its accuracy;
  • If the processing is unlawful, you may refuse the deletion of your personal data and instead request that we limit its use;
  • If we no longer need your personal data but it is required for reporting or defense of a claim.

How can you exercise your rights?

We are committed to ensuring the security and proper protection of your personal data. Therefore, if you have any doubts, please contact us without hesitation and ask questions about the above points. Send us an email at customer@beautysmartspot.com.

Questions and objections

You can address any questions or objections regarding this privacy policy to: customer@beautysmartspot.com.